🔒 Privacy Policy
Effective Date: [Insert Date]
At Powertech, we are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect:
We collect your name, email, phone number, billing/shipping address, and payment details during purchase or registration.
2. How We Use Your Information:
- To process and deliver orders
- To communicate order updates and promotions
- To improve our products and services
- For legal, security, or compliance purposes
3. Data Security:
We implement industry-standard security measures to protect your data. However, we cannot guarantee absolute security due to the nature of the internet.
4. Cookies & Tracking:
We use cookies to enhance user experience and track platform usage. You can disable cookies in your browser settings.
5. Third-Party Sharing:
We do not sell or rent your information. Limited sharing may occur with trusted logistics and payment partners for order fulfillment only.
6. Your Rights:
You can access, update, or request deletion of your personal data by contacting us at care@powertechstores.com.
7. Contact Us:
Powertech
1230-2B Kuruvikulam Road, Thiruvengadam, Tenkasi 627719, Tamil Nadu, India
Email: care@powertechstores.com
📄 Terms and Conditions
By accessing or purchasing from Powertech, you agree to the following terms:
1. Platform Use:
You agree to provide accurate and complete information.
2. Product Descriptions:
We strive for accurate listings, but mistakes can occur. We reserve the right to correct errors and cancel orders if needed.
3. Pricing:
Prices and availability are subject to change without notice. Orders confirmed before changes will not be affected.
4. Intellectual Property:
All content (images, text, logos) on this website is owned by Powertech and protected under copyright. Unauthorized use is prohibited.
5. Liability:
Powertech is not responsible for delays, damage, or losses caused by courier delays, natural disasters, or third-party service providers.
6. Disputes:
All disputes are subject to the jurisdiction of courts in Tenkasi, Tamil Nadu.
Contact:
🔁 Cancellation and Refund Policy
1. Cancellation Policy:
- Orders can be cancelled before dispatch by emailing care@powertechstores.com.
- Once shipped, cancellation is not possible.
2. Return Eligibility:
- Only defective or damaged products are eligible for return or replacement.
- Return requests must be raised within 48 hours of delivery, with supporting images.
3. Refunds:
- Approved refunds will be issued within 7-10 business days to the original payment method.
- Shipping and COD charges (if any) are non-refundable.
4. Non-Returnable Items:
- Used or installed electrical items
- Cut wires, custom-size items
- Clearance or discounted items
5. Contact for Returns/Refunds:
Email: care@powertechstores.com
🚚 Shipping & Delivery Policy
1. Delivery Locations:
We ship to most locations across India.
2. Order Processing:
Orders are processed within 1-3 business days after payment confirmation.
3. Delivery Time:
Delivery usually takes 3–7 working days, depending on location and courier service.
4. Shipping Charges:
- Free shipping for orders above ₹[insert limit]
- ₹[insert charge] flat rate for orders below the limit
5. Tracking:
You will receive a tracking ID by email or SMS once your order is dispatched.
6. Delays & Force Majeure:
Powertech is not responsible for delivery delays caused by natural calamities, lockdowns, strikes, or courier issues.
7. Damaged or Lost Parcels:
In case of damage or loss during transit, notify us within 24 hours with proof for resolution.
Customer Support:
Email: care@powertechstores.com
Phone/WhatsApp: 90258 84834